Infrastructure, Security, and Data Governance
Plan for peak loads and outages. Use cloud scalability, redundancy, and incident runbooks. Communicate status transparently, offering offline alternatives during downtime so learning continues even when systems wobble unexpectedly.
Infrastructure, Security, and Data Governance
Be explicit about what data you collect, why, and for how long. Provide opt-ins where possible and clear data rights. Trust is earned when institutions prioritize student privacy over convenience or questionable analytics.
